Windows 7 Problem Steps Recorder

Windows 7 Problem Steps Recorder

Author JoeDigital

 

One of the more helpful features of Windows 7 is the PSR (Problem Steps Recorder), which makes it possible to exactly see what process was involved in creating a problem on the system. For people who spend their time troubleshooting behind others, the PSR is a time-saving blessing come to your resuce.

The quick summary of
PSR is that it’s a recording app you activate to record any changes you
make to your Windows 7 machine, including mouse and keyboard use, along
with screenshots of every step. When done, PSR generates one big HTML
slideshow of all your actions complete with an English language
description of what you did.

This is great for developers and
tech support so they can see what an end-user is doing without actually
standing over their shoulder or remote access into someone’s machine. There are thousands of us out there who have dreamed of being able to say “what were your exact steps to get to that?” and get a complete answer, including visual aids.

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