When good websites turn bad users revolt

When good websites turn bad users revolt

Author JoeDigital

Anyone in Canada knows when searching for a new home to use http://www.mls.ca. Well, they did, until the recent changes that have been made to “enhance” the site. But now, many of their previously dedicated users are turning elsewhere, with valid complaints about the new features that have replaced standards people have been using for years. Kludgy maps are the predominant complaint, but a look around the site reveals other changes that have been made recently which also detract from the user experience.

Recent changes to the website’s design and usability has virtually rendered the site useless leading to the revolt of many users to switch to http://www.realtylink.org . Has the internet and usability factor become so disconnected that designers and companies no longer go through user testing or beta testing? to me this is becoming more common place to see good websites take a turn for the worse. Further more is there no accountability for a site so widely used by the general public for a market that is literally worth billions of dollars?

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